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Subscription

Automated contract management

Automatic contract creation

Confirm a quotation with recurring products, and a subscription contract is automatically generated based on the confirmed order.

Automatic contract renewals

Customers’ payment information is securely stored, and their payment method is automatically charged when it’s time to renew their subscription.

Automatic customer invoicing

Instead of automatic renewals, customers are automatically invoiced at the time of subscription renewal. The accounting system updates automatically, including invoice creation, validation, and payment recording

Automatic rating requests

Attach an email template to a stage or use automated actions to send surveys to customers at specific times to gather their feedback on services.

Automatic tax handling

Taxes are automatically managed and updated in real-time according to your company’s location and tax settings.

Customer satisfaction

Easy signups

Send quotations directly to customers via a secure URL, allowing them to confirm their orders online.

No login required

Customers do not need to log in or create an account on your website to view contracts and quotations.

User-friendly customer portal

Customers can access all their documents online, including active subscriptions, interactive quotes with options to contact a salesperson, sales orders, and invoices (in PDF format), all at a glance and in detail.

Customer editing

Allow customers to update their contact information online and adjust their subscription contract’s access rights. Display additional options that customers can add to or remove from their contract.

Clear overview

Customers can easily access all their contract details online, including invoice address, next invoice date, recurrence, subscription plan, options, and payment information.

Easy payments and customer invoicing

Store customers’ payment information for automatic payments, and enable them to receive invoices via email automatically.

Contracts closable by customer

Customers can terminate the contract themselves and provide a reason for doing so.

No data lost, ever

Information is securely stored, even if a payment fails.

Analytics and forecasts

Monthly Recurring Revenue (MRR)

Access data on new, churned, expansion, down, and net new MRR. Revenues are automatically recognized and tracked as they accrue. MRR analysis is available for each recurring sales order individually.

Growth analysis

Projected annual MRR growth and anticipated annual contract growth.

Customer churn analysis

Monitor the reasons customers cancel their subscriptions.

KPI tracking

Monitor net and non-recurring revenue, average revenue per contract, annual run rate, lifetime value, logo churn, revenue churn, and contracts.

Cohort analysis

Monitor your customer retention rate using customizable cohort analysis.

Salesperson analysis

Evaluate each salesperson’s contribution to your MRR, including new, churned, expansion, down, and net new MRR.

Sales life made easier

One-time sales and subscriptions together

Sell and upsell both one-time sales and subscription products within the same sales order. TailorERP Subscriptions and TailorERP Sales are seamlessly integrated.

Online payment and e-signature

Customers can confirm orders online using e-signature and/or online payment options.

Quotation templates

Save time by creating contract templates for your most common scenarios.

Billing options

Set up pricelists, discounts, units of measure, and more.

Recurrence options

Set up custom recurrence periods, such as Weekly, Monthly, or Every 2 Months.

Health checks

Establish conditions on subscription templates to distinguish between subscriptions in good standing and those in poor condition.

Automated actions

Trigger customizable alerts (e.g., send emails, schedule activities, update subscriptions, send surveys) when a subscription triggers one of your preconfigured red flags.

Controlled customer capabilities

Assign different access rights to customers, allowing them to self-subscribe and manage their subscriptions online with options such as restricted access, upgrade-only, or upgrade and downgrade. Define service options and setup fees accordingly.

Online sales

Offer subscriptions for sale directly on your website.

All Your Need, Under One App

Allow our expert team to show you how everything works.